SHOPPER FAQs
Table of Contents
- How much do you reimburse?
- When should I receive my check?
- Does your Company Charge a Fee?
- Will reimbursement cover the Cost of my Visit?
- Do I need to do the visit alone or can I take additional guests?
- Do you require a Receipt?
- How do I receive Shops?
- Are my chances for doing a Shop greater if I am a Certified Shopper?
How much do you reimburse?
We pay up to the Maximum Reimbursement. This is a flat dollar amount per visit depending on which Restaurant you visit and if you are doing a Dinner or a Lunch. The Maximum Reimbusement check is for the Shopper assigned the visit. This typically covers the cost of 1 or more people depending on the price of the menu items ordered. Each person in the visiting party is NOTreimbursed separately. Only the Shopper scheduled for the visit is reimbursed. The Maximum Reimbursement for your shop will be noted on the Job Board before you request a visit. If your Survey is completed by the Due Date in your instructions, you can receive an additional $10 Bonus with your check. Your check number is verified at the Restaurant for Cost & Tip amounts.
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When should I receive my check?
You should receive your check within 3 weeks of doing your visit.
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Does your Company Charge a Fee?
It is free to signup as a Mystery Shopper with us. You must be 18 years of age. You cannot currently or ever been employed by any of our Clients. You cannot be related to anyone working for our Clients.
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Will reimbursement cover the Cost of my Visit?
It will depend on the number of people in your party and the expense of the food items you order. The Job Board displays the Average Dollar Amount you can expect to spend before tip for 2 people dining out for either Dinner or Lunch. We do have requirements of the food items that need to be ordered on a visit.
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Do I need to do the visit alone or can I take additional guests?
You can go alone or have a maximum of 6 people in your party. The reimbursement amount will still be a flat amount whether there is 1 or more guests dining.
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Do you require a receipt?
You will need your receipt to fill in the proper information asked for in your Survey correctly. You need your Server's Name, Check number, Cost & Tip, Visit Date, Arrive & Leave Times and Food Items correctly taken from your receipt. You will need to get the itemized receipt before you leave the Restaurant in order to have this information. If the Restaurant cannot locate the Server, Check Number or Cost amounts of your visit you will be required to fax or scan us your receipt. If you are unable to provide us with the receipt you will not be reimbursed for your visit.
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How do I receive Shops?
Our shops are offered to Shoppers using a Job Board. Shoppers can request visits from our Job Board. Many Shoppers can request the same visit you are and only 1 Shopper will be awarded the visit. You will receive email notification if you have or have not been awarded the visit. You can request as many visits as you like but will only be selected for one if available. Our Shoppers Household can go a maximum of 2 times a year if there is availability. Availability is determined by the number of Shoppers who have not had an opportunity to do a shop for us. If we have a large population of New Shoppers for a location then the number of visits per year will decrease from the maximum of 2. Shopper household visits must be 4 months apart to be eligible.
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Are my chances for doing a Shop greater if I am a Certified Shopper?
Your opportunities for Shops is the same if you are Certified or not. Our Scheduler's review the guidelines necessary to provide a Quality Shopper Survey for our Client.
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