Focus on Service

Featured Client:

"LongHorn Steakhouse is committed to continuously improving every guest's experience at our restaurants, and has partnered with Focus On Service for more than 10 years. To improve, you have to know where you are, where you're going and what your guests think and feel about you. The information tools designed & reported by Focus On Service provide the key metrics for us to continually improve our business and drive successful results."

Dave George
President, LongHorn Steakhouse

twenty years of casual dining restaurant experience

Since 1991, Focus On Service has worked
exclusively with casual dining restaurants

  • LongHorn Steakhouse is our 'success model'. Since we started working with LongHorn in 1996, the company has grown from 100 to 287 locations.
  • We have developed research tools that address the key business metrics required to sustain restaurant performance and high growth: Employee, Operations, Menu and Marketing.
  • Some other casual dining companies we’ve worked with over the years: